Tag: CHS Group

  • Housing Manager – CHS Group

    Housing Manager – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.

    Housing Manager to assist the Director of Customers in ensuring that a first-class housing management service is developed and delivered in partnership with customers. Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Be accountable for team performance including lettings, tenancy issues, communal areas, rental income and service charges. Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. Apply by Monday 5 May 2025

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  • Supported Housing Officer – CHS Group

    Supported Housing Officer – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.

    Supported Housing Officer covering a patch of around 61 rented and leased properties in Cambridgeshire. In this highly responsible and varied role you will be at the heart of CHS activity. As part of the community support services team, you will deliver a first-class service to our customers. Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently and fairly, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement. You will also be working closely with other organisations who provide support in the accommodation to ensure the needs of the tenants are met. You will be able to manage your own workload with minimal supervision to ensure a customer focused service is provided.  You will be able to involve customers, work in partnership with other agencies and improve service delivery to meet customers’ needs. Apply by Sunday 2nd March 2025.

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  • Board Members – CHS Group

    Board Members – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role partly based at their head office on the Vision Park.

    Board Members to use their skills and knowledge to shape the strategic direction and support CHS to provide excellent services and remain financially viable. As well as attending Board meetings, you will also be a member of one of our Committees, which will be allocated based on the knowledge and experience that you bring to the role. Committee meetings are usually held online via MS Teams (approx 4 per year) whilst Board meetings and Strategy Days are held in person (approx 7 meetings per annum). They are looking for up to three new Board members with experience in any of the following areas to join our talented and committed Board, who care passionately about providing great quality homes and services for people in and around Cambridgeshire ICT, digital (desirable). Finance, Treasury and Audit and Risk, Change management, Social Care Sector. Apply before 29th January 2025

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  • Housing Officer – CHS Group

    Housing Officer – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.

    Housing Officer to deliver a first class service to customers by carrying out regular weekly visits to your housing patch. Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently and fairly, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support our customers to meet the terms of their tenancy agreement. Apply by 2nd February 2025.

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  • Application Performance Analyst – CHS Group

    Application Performance Analyst – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.

    Application Performance Analyst to enhance decision-making processes, identifying areas for improvement and maximising the impact of our social housing initiatives. Develop performance reporting capabilities, including KPIs, SQL reporting tools and monitoring dashboards. Design, develop and maintain interactive dashboards and reports, using BI tools. Collaborate with different areas of the business to gather data requirements and translate them into actionable insights. Assist with the analysis and interpretation of KPI data and dashboard information, highlighting performance issues. Apply before 24th January 2025

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  • Application Performance Analyst, Application Support Analyst – CHS Group

    Application Performance Analyst, Application Support Analyst – CHS Group

    Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role at their head office on the Vision Park.

    Application Performance Analyst to join the ICT team. This role is crucial in enhancing decision-making processes, identifying areas for improvement, and maximising the impact of our social housing initiatives. You’ll do this by developing performance reporting capabilities, including KPIs, SQL reporting tools and monitoring dashboards. Designing, developing, and maintaining interactive dashboards and reports, using BI tools. Collaborating with different areas of the business to gather data requirements and translate them into actionable insights. Assisting with the analysis and interpretation of KPI data and dashboard information, highlighting performance issues. 

    Application Support Analyst to join the ICT team. The purpose of this role is to make sure that the business has up-to-date, relevant, efficient, and effective computer systems and software, helping them to achieve our aims, deliver high customer satisfaction and service quality. You’ll do this by providing day-to-day operational and technical support for Business systems and service policies. Implementing and maintaining data quality checks and validation processes. Gathering data from various sources, including databases, applications, APIs, and flat files, and transforming it into a format suitable for analysis. Collaborate with the business to assess the use of existing applications and pro-actively suggest improvements. 

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    • Housing Officer – CHS Group

      Housing Officer – CHS Group

      Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role partly based at their head office on the Vision Park.

      Housing Officer in the General Needs Housing Team, covering a patch of about 400 rented and shared ownership properties across Cambridgeshire. Dealing with all aspects of tenancy and estate management you will ensure that homes are let efficiently and fairly, work to maximise rental and service charge income, deal with cases of anti-social behaviour and support customers to meet the terms of their tenancy agreement. 35 hours per week with minimum of 20% office based in Histon, plus working from home. Apply by Sunday 26th March 2023

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    • Housing Manager, Housing Officer – CHS Group

      Housing Manager, Housing Officer – CHS Group

      Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for these roles at their head office on the Vision Park.

      Housing Manager to assist the Head of Housing in ensuring that a first class housing management service is developed and delivered in partnership with customers. Line managing a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Be accountable for team performance in monitoring lettings, voids in relation to targets and agreed timescales, rental income and service charges, as well as annual reviews. 30 hours per week. Apply by Sunday 4 December 2022

      Housing Officer in the General Needs Housing Team to ensure that homes are let efficiently and fairly, support our customers, help manage rent arrangements, move requests, property care and tenancy issues including anti-social behaviour. You will be managing a patch of about 250 rented and shared ownership properties. 25.5 hour week. Apply by Sunday 4 December 2022

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    • Performance & Quality Officer, Asset Surveyor – CHS Group

      Performance & Quality Officer, Asset Surveyor – CHS Group

      Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role at their head office on the Vision Park.

      Performance & Quality Officer they are looking for Two Performance and Quality Officers to join the Property Services Team, to effectively administer, in liaison with the Asset Manager and Contracts Manager, the planning and delivery of the compliance programmes for CHS across its property portfolio.  A key part of this role is to assist with the administration of performance information on the delivery of repairs and maintenance services, using information to recommend continuous improvements to delivery services.  

      Asset Surveyor to support the Asset Manager in collecting and analysing asset data to inform delivery of the Asset Management Strategy and future asset management decisions. Update the asset management database to ensure that CHS develops forward programmes of work that are robust and realistic. Use financial data to pro-actively manage service delivery within agreed budgets and to contribute to annual budget setting process. Be responsible for the day-to-day management of designated contracts ensuring compliance with agreed Service Standards and to ensure these services provide Value-for-Money.

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    • Performance & Quality Officer – CHS Group

      Performance & Quality Officer – CHS Group

      Cambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role at their head office on the Vision Park.

      Performance & Quality Officer responsibilities will include monitoring all landlord compliance requirements to ensure timely servicing and certification; taking minutes of meetings; processing invoices and monitoring and responding to queries in the generic inbox. Closing date for Applications:Friday 16 September 2022

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