Brady, who have an office on the Vision Park in Histon, are looking for a Graduate Support Analyst to be the primary touch point for first and second line support requests worldwide, answering inbound customer support requests via telephone and JIRA, establishing a clear understanding of the issues at hand, escalating appropriately when necessary, and providing timely and effective solutions with high levels of customer satisfaction.
Tag: Brady
Support Analyst – Brady
Brady, who have an office on the Vision Park in Histon, are looking for a Support Analyst to be the primary touch point for first and second line support requests worldwide, answering inbound customer support requests via telephone and JIRA, establishing a clear understanding of the issues at hand, escalating appropriately when necessary, and providing timely and effective solutions with high levels of customer satisfaction.
Cloud Infrastructure Engineer – Brady
Brady, who have an office on the Vision Park in Histon, are looking for a Cloud Infrastructure Engineer to ensure the smooth day to day running of hosted Customer production environments working between Customer Hosting Operations, Support, Software Engineering, QA Testing and IT Operations. The Engineer will also be responsible for maintaining systems which automate the flow of work from source code being committed, to the successful deployment of packaged software to target environments, including Engineering, Testing and Customer production hosted environments in the Cloud.