Landlines in the UK are going digital, and BT is working with Neighbourhood Watch to help Histon & Impington residents understand changes being made to the telephone system with the switch to fibre broadband.
The existing analogue technology which has supported phone and broadband services for decades is being retired and switched off.
In future, landline users will be able to make calls in exactly the same way as they do at the moment, but the technology behind the scenes, known as ‘Voice over IP’, will use an internet connection.
BT believes these digital landlines will be easier to maintain and provide a better service for customers.
Local support
To make sure everyone knows about the change, charities are working with BT to communicate how households will be impacted and what they need to do as a result of the Digital Voice switchover.
Neighbourhood Watch will be running an event at Histon Library from 11am-2pm on 10 March, to support local residents to feel confident and safe with the change.
They are looking for two volunteers who are “good communicators” to work at the event, and BT is offering a selection of training dates on Tuesdays and Thursdays, to help prepare the volunteers for the event.
No technical expertise is required, just a willingness to chat to people about the switch and get completed surveys from them.
Neighbourhood Watch is also seeking volunteers for Soham, Sawston and Milton Road in order to complete the list of areas covered in Cambridgeshire.
To volunteer, contact rosslyn.allen@ourwatch.org.uk
Leave a Reply